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Terms & Conditions

1. Introduction

1.1. Purpose

Myref's mission is to integrate the businesses recommendation to allow linking with confidence. Our services are designed to promote economic opportunity for our members by enable you and millions of other users to meet, to exchange recommendations, learn and find opportunities, work, and make decisions in a network of trusted relationships.

1.2. Agreement

You agree that by clicking on "Sign up" or similar, registering, accessing or using our services (including premium services, or any content or information provided as part of these services, collectively, “Services”), you are entering into a legally binding agreement (even if you are using our Services on behalf of a company) with company 9312-7991 Quebec Inc. manager of Myref ("Myref" or "we").

This “Agreement” includes this User Agreement and the Privacy Policy, and other terms that will be displayed to you at the time you first use certain features (such as starting a “business card”), as may be amended by Myref from time to time. If you do not agree to this Agreement, do NOT click “Join Now” (or similar) and do not access or otherwise use any of our Services.

Registered users of our Services are “Members” and unregistered users are “Visitors”. This Agreement applies to both.

2. Obligations

2.1. Service eligibility

To use the Services, you agree that: (1) you must be the “Minimum Age” (defined below) or older; (2) you will only have one Myref account, which must be in your real name; and (3) you are not already restricted by Myref from using the Services.

“Minimum Age” means (a) 18 years old for the People's Republic of China, (b) 16 years old for the Netherlands, (c) 14 years old for the United States, Canada, Germany, Spain, Australia and South Korea, and (d) 13 years old for all other countries. However, if law requires that you must be older in order for Myref to lawfully provide the Services to you (including the collection, storage and use of your information) then the Minimum Age is such older age. The Services are not for use by anyone under the age of 13.

2.2. Your membership

As between you and others, your account belongs to you. You agree to: (1) try to choose a strong and secure password; (2) keep your password secure and confidential; (3) not transfer any part of your account (e.g., connections, directories) and (4) follow the law and the Dos and Don'ts below. You are responsible for anything that happens through your account unless you close it or report misuse.

Note that for Premium Services purchased by another party for you to use (e.g. Recruiter seat bought by your employer), the party paying for the Premium Service controls such an account (which is different from your personal account) and may terminate your access to it.

2.3. Payment

If you purchase any of our paid Services (“Premium Services”), you agree to pay us the applicable fees and taxes. Failure to pay these fees may result in the termination of your subscription. Also:

  • Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).

  • You authorize us to store and continue billing your payment method (e.g. credit card) even after it has expired, to avoid interruptions in your service (e.g. subscriptions) and to facilitate easy payment for new services.

  • You must pay us for applicable fees and taxes unless you cancel the Premium Service, in which case you agree to still pay these fees through the end of the applicable subscription period. Learn how to cancel or change your Premium Services and read about Myref's refund policy (At the end of these Terms & Conditions).

  • Taxes are calculated based on the billing information that you provide us at the time of purchase.

2.4. Notices and service messages

You agree that we may provide notices to you in the following ways: (1) a banner notice on the Service, or (2) an email sent to an address you provided, or (3) through other means including mobile number, telephone, or mail. You agree to keep your contact information up to date.

Please review your Myref profile to control and limit what kind of messages you receive from us.

2.5. Messages and sharing

Our services allow you to send messages and share recommendations in many ways including during a search. Information and content that you share or post may be seen by other members or, if public, by visitors. When you change the answer to who can see my recommendation, we will honor the choices you make about who can see content or information (for example, recommend to only me). Note that other activities, such as sending messages, are by default private, only visible to the addressee(s).

We are not obligated to publish any information or content on our Service and can remove it in our sole discretion, with or without notice.

3. Rights and limits

3.1. Your license to Myref

As between you and Myref, you own the content and information that you submit or post to the Services and you are only granting Myref the following non-exclusive license: A worldwide, transferable and sublicensable right to use, copy, modify, distribute, publish, and process, information and content that you provide through our Services, without any further consent, notice and/or compensation to you or others. These rights are limited in the following ways:

  1. You can end this license for specific content by deleting such content from the Services, or generally by closing your account, except (a) to the extent you shared it with others as part of the Service and they copied or stored it and (b) for the reasonable time it takes to remove from backup and other systems.

  2. We will not include your content in advertisements for the products and services of others (including sponsored content) to others without your separate consent. However, we have the right, without compensation to you or others, to serve ads near your content and information.

  3. We will get your consent if we want to give others the right to publish your posts beyond the Service. However, other Members and/or Visitors may access and share your content and information, consistent with your settings and degree of connection with them.

  4. While we may edit and make formatting changes to your content (such as translating it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.

  5. Because you own your content and information and we only have non-exclusive rights to it, you may choose to make it available to others, including under the terms of a Creative Commons license.

You agree that we may access, store and use any information that you provide in accordance with the terms of the Privacy Policy and your privacy settings.

By submitting suggestions or other feedback regarding our Services to Myref, you agree that Myref can use and share (but does not have to) such feedback for any purpose without compensation to you.

You agree to only provide content or information if that does not violate the law nor anyone's rights (e.g., without violating any intellectual property rights or breaching a contract). You also agree that your profile information will be truthful. Myref may be required by law to remove certain information or content in certain countries.

3.2. Service availability

We may change, suspend or end any Service, or change and modify prices prospectively in our discretion. To the extent allowed under law, these changes may be effective upon notice provided to you.

Myref is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in right to access and correct of our Privacy Policy.

3.3. Other content, sites and apps

By using the Services, you may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. Myref generally does not review content provided by our Members. You agree that we are not responsible for third parties' (including other Members') content or information or for any damages as result of your use of or reliance on it.

You are responsible for deciding if you want to access or use third party apps or sites that link from our Services. Except to the limited extent it may be required by applicable law, Myref is not responsible for these other sites and apps. You use these at your own risk.

3.4. Limits

Myref reserves the right to limit your use of the Services, including the number of your connections and your ability to contact other Members. Myref reserves the right to restrict, suspend, or terminate your account if Myref believes that you may be in breach of this Agreement or law or are misusing the Services (e.g. violating any Do and Don'ts).

Myref reserves all of its intellectual property rights in the Services. For example, Myref, logos and other Myref trademarks, service marks, graphics, and logos used in connection with Myref are trademarks or registered trademarks of Myref. Other trademarks and logos used in connection with the Services may be the trademarks of their respective owners.

4. Disclaimer and limit of liability

4.1. No warranty

To the extent allowed under law, Myref (and those that Myref works with to provide the services) (A) disclaim all implied warranties and representations (E.G. warranties of merchantability, fitness for a particular purpose, accuracy of data, and noninfringement); (B) do not guarantee that the services will function without interruption or errors, and (C) provide the service (including content and information) on an "as is" and "as available" basis.

Some laws do not allow certain disclaimers, so some or all of these disclaimers may not apply to you.

4.2. Exclusion of liability

To the extent permitted under law (and unless Myref has entered into a separate written agreement that supersedes this agreement), Myref (and those that Myref works with to provide the services) shall not be liable to you or others for any indirect, incidental, special, consequential or punitive damages, or any loss of data, opportunities, reputation, profits or revenues, related to the services (E.G. offensive or defamatory statements, down time or loss, use or changes to your information or content).

In no event shall the liability of Myref (and those that Myref works with to provide the services) exceed, in the aggregate for all claims, an amount that is the lesser of (A) five times the most recent monthly or yearly fee that you paid for a premium service, if any, or (B) US $1000.

This limitation of liability is part of the basis of the bargain between you and Myref and shall apply to all claims of liability (E.G. warranty, tort, negligence, contract, law) and even if Myref has been told of the possibility of any such damage, and even if these remedies fail their essential purpose.

Some laws do not allow the limitation or exclusion of liability, so these limits may not apply to you.

5. Termination

Myref or You may terminate this Agreement at any time with notice to the other. On termination, you lose the right to access or use the Services. The following shall survive termination:

  • Our rights to use and disclose your feedback;

  • Members' and/or Visitors' rights to further re-share content and information you shared through the Service to the extent copied or re-shared prior to termination;

  • Sections 4, 6 and 7 of this Agreement;

  • Any amounts owed by either party prior to termination remain owed after termination.

6. Dispute resolution

You agree that the laws of Quebec, Canada, excluding its conflict of laws rules, shall exclusively govern any dispute relating to this Agreement and/or the Services. We both agree that all of these claims can only be litigated in the federal or state courts of Montréal, Québec, Canada, and we each agree to personal jurisdiction in those courts.

7. General terms

If a court with authority over this Agreement finds any part of it not enforceable, you and us agree that the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and us agree to ask the court to remove that unenforceable part and still enforce the rest of this Agreement. To the extent allowed by law, the English version of this Agreement is binding and other translations are for convenience only. This Agreement (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.

If we don't act to enforce a breach of this Agreement, that does not mean that Myref has waived its right to enforce this Agreement. You may not assign or transfer this Agreement (or your membership or use of Services) to anyone without our consent. However, you agree that Myref may assign this Agreement to its affiliates or a party that buys it without your consent. There are no third party beneficiaries to this Agreement.

We reserve the right to change the terms of this Agreement and will provide you notice if we do and we agree that changes cannot be retroactive. If you don't agree to these changes, you must stop using the Services.

You agree that the only way to provide us legal notice is at the addresses provided in Section 11.

8. Myref “DOs” and “DON’Ts”

8.1. Dos. You agree that you will:
  • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;

  • Provide accurate information to us and keep it updated;

  • Use your real name on your profile;

  • Use the Services in a professional manner.

8.2. Don’ts. You agree that you will not:
  • Act dishonestly or unprofessionally, including by posting inappropriate, inaccurate, or objectionable content;

  • Add content that is not intended for, or inaccurate for, a designated field (e.g. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided by Myref);

  • Use an image that is not your likeness or a head-shot photo for your profile;

  • Create a false identity on Myref;

  • Misrepresent your activities and contact information;

  • Misrepresent your identity, including but not limited to the use of a pseudonym;

  • Create a Member profile for anyone other than yourself (a real person);

  • Invite people you do not know to join your network;

  • Use or attempt to use another's account;

  • Harass, abuse or harm another person;

  • Send spam or other unwelcomed communications to others;

  • Scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work);

  • Act in an unlawful, libellous, abusive, obscene, discriminatory or otherwise objectionable manner;

  • Disclose information that you do not have the right to disclose (such as confidential information of others (including your employer));

  • Violate intellectual property rights of others, including patents, trademarks, trade secrets, copyrights or other proprietary rights;

  • Violate the intellectual property or other rights of Myref, including, without limitation, using the word “Myref” or our logos in any business name, email, or URL except as provided in the Brand Guidelines;

  • Use Myref invitations to send messages to people who don't know you or who are unlikely to recognize you as a known contact;

  • Post any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation unauthorized by Myref;

  • Send messages to distribution lists, newsgroup aliases, or group aliases;

  • Post anything that contains software viruses, worms, or any other harmful code;

  • Manipulate identifiers in order to disguise the origin of any message, recommendation or post transmitted through the Services;

  • Create profiles or provide content that promotes escort services or prostitution.

  • Creating or operate a pyramid scheme, fraud or other similar practice;

  • Copy or use the information, content or data of others available on the Services (except as expressly authorized);

  • Copy or use the information, content or data on Myref in connection with a competitive service (as determined by Myref);

  • Copy, modify or create derivative works of Myref, the Services or any related technology (except as expressly authorized by Myref);

  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology, or any part thereof;

  • Imply or state that you are affiliated with or endorsed by Myref without our express consent (e.g., representing yourself as an accredited Myref trainer);

  • Rent, lease, loan, trade, sell/re-sell access to the Services or related any information or data;

  • Sell, sponsor, or otherwise monetize a Myref Group or any other feature of the Services, without Myref's consent;

  • Deep-link to our Services for any purpose other than to promote your profile or a Group on Myref (as set forth in the Brand Guidelines), without Myref's consent;

  • Remove any copyright, trademark or other proprietary rights notices contained in or on our Service;

  • Collect, use, copy, or transfer any information obtained from Myref without the consent of Myref;

  • Share or disclose information of others without their express consent;

  • Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” the Services or any related data or information;

  • Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;

  • Monitor the Services' availability, performance or functionality for any competitive purpose;

  • Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;

  • Access the Services except through the interfaces expressly provided by Myref;

  • Override any security feature of the Services;

  • Interfere with the operation of, or place an unreasonable load on, the Services (e.g., spam, denial of service attack, viruses, gaming algorithms).

9. Complaints regarding content

We respect the intellectual property rights of others. We require that information posted by Members be accurate and not in violation of the intellectual property rights or other rights of third parties. We provide a policy and process for complaints concerning content posted by our Members.

10. Myref Premium refund policy

Generally, all fees and charges are non-refundable and there are no refunds or credits for partially used periods. Except as noted here, all paid products including Premium Account subscriptions are non-refundable after purchase and delivery.

An exception we may consider is providing a refund when we've updated your payment information and there are good reasons to believe that you did not intend for an update to be made.

Also, under the laws applicable in your jurisdiction, Premium Account subscribers may qualify for a refund if requested during a short period of time after the beginning of the subscription. For example, citizens of the European Union are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14 day period commences when the subscription service starts, which in the event of free trial promotions happens before you are first charged, and so there may be no fees paid to be refunded.

Note: All of your Premium features expire as soon as your cancellation takes effect at the end of your current billing cycle.

For billing inquiries please contact us.

11. How to contact us

If you want to send us notices or service of process, please contact us:

1714 rue Plessis
H2L 2X7 Montréal, QC, Canada